The impact of information technologies upon the social interaction culture among employees in Latvian enterprises
¹University of Latvia, Faculty of Economics and Management, Department of
Management, Aspazijas blvd. 5, LV-1050, Riga, Latvia
²Riga Stradins University, Faculty of European Studies, Dzirciema street 16,
LV-1007 Riga, Riga, Latvia
³University of Latvia, Faculty of Chemistry, Ergonomic Research centre,
Jelgavas street 1, Riga LV-1004, Latvia
The purpose of this paper is to explore the impact of information technologies upon the social interaction culture among employees in Latvian enterprises. To transform the available data and information into a valuable form for decision–making and subsequent actions, organisations have to provide an efficient communication circulation system, which is directly affected by each company’s social interaction culture. Based on previous study results in Latvia the problem of the research is to reveal and assess how to increase mutual confidence among colleagues and encourage to share of information. Tasks of the study were to research the basis of the review of scientific sources and to study the organisational and individual factors affecting employees’ perceptions regarding the role of information technologies in the information sharing process in Latvian organisations. The research showed that in organisations with positive social interaction culture, employees and supervisors socialize, interact and share information much more frequently in a verbal form, which promotes a sense of adherence to the organisation; information technologies, for their part, are used for creation of database and distribution of formal instructions.